Ideas, Suggestions, Complaints etc
We welcome your ideas and comments, and will always try to sort out any problems you may have. If you have an important matter to discuss, please ask to speak to the practice manager or to one of the doctors.
The practice runs its own in-house complaints procedure and the aim of this will be to give a quick, but thorough response which answers your concerns properly, whether raised verbally or in writing. Please address any correspondence to, or ask to speak to our practice manager.
If you feel the need to introduce an independent advocacy, you may contact the Patient Advice and Liaison Service (PALS) on 01983 534850.